Privacy Policy

At Two Donkeys Coffee, safeguarding your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, or services.

1. Information Collection: When you visit our website or place an order, we may collect various types of personal information from you, including your name, email address, shipping address, phone number, and payment details. Additionally, we may gather non-personal information such as your IP address, browser type, and device information.

2. Use of Information: We use the information we collect to process your orders, communicate with you about your purchases, provide customer support, and enhance your overall experience with our products and services. Furthermore, we may utilize your information to send you promotional offers or updates about our products and promotions. You have the option to opt out of these communications at any time.

3. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and other advanced security protocols to ensure the confidentiality and integrity of your data.

4. Data Sharing: We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or fulfilling orders. These service providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how you interact with our website. You have the option to adjust your browser settings to refuse cookies or receive notifications when cookies are being sent. However, please note that some features of our website may not function properly without cookies.

6. Children's Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13 years of age, please do not provide any personal information on our website without parental consent.

7. Changes to This Privacy Policy: We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically for updates. Your continued use of our website after any changes indicates your acceptance of the revised Privacy Policy.

8. Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at admin@twodks.com or by mail at the address provided on our website.

By using our website or purchasing our products, you consent to the collection and use of your information as described in this Privacy Policy.